I would not be quick to assign "blame" to Apple or to Adobe, since each has reasons for the ways their code works. We also have seen it happen even when the latest Adobe Acrobat DC version is intalled, or when an older version is installed. The other strange thing is that sometimes the forms will show up just fine, but opening the same file repeatedly on the same system will eventually cause some of the forms to go blank. I have found that adding a change to the form seems to overwrite the previous data in the form and causes it to show correctly. I am guessing that however these forms are created by MacOS is somehow fundamentally different than on a PC so something is, in essence, lost in translation when the file is opened and edited on a PC. I have found that simply adding a space to the field seems to "fix" the form and the text stays visible after a save and subsequent reopening of the file on another system. The issue is as others have described, filling in forms on this file and then saving will yield a file that opens and shows the fields as blank until they are clicked on. ![]() He did not however use Preview, he actually used Adobe Acrobat DC. One of our administrators created a form for our teachers to fill out on his iMac (the majority of our teachers use PCs). Our experience would most certainly support the conclusion that this issue lies somewhere in the Mac OS operating system, however it would probably take Adobe fixing it for this issue to be completely eliminated across platforms. I am Tech Support for a high school and we have run into this issue extensively this year. Please let us know if you have further questions. Use the desktop version of Acrobat Reader DC on a Mac or Windows computer to fill out PDF forms.Use the Acrobat Reader mobile app for iOS or Android to fill out PDF forms.Avoid using Apple Preview (desktop app) on a Mac computer to fill out PDF forms.Open the PDF form in Acrobat Pro or Standard (paid desktop app), clear all of the text fields, then fill out the form again. ![]() Open the PDF form in Acrobat Reader (desktop or mobile app), click/tap each populated field, append space, and remove the space.The PDF forms generated by Apple products or filled out in Apple Preview (desktop app) contain invalid entries that cause populated fields to appear blank. The Document Properties dialog (File > Properties.) shows that the PDF form was generated by Mac OS X 10.11.1. The populated fields appeared blank as well. ![]() Thank you!įirst, I opened your PDF form in the desktop version of Acrobat Reader DC on a Mac computer.
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